Refund and Returns Policy

Return

Our Return Policy is valid for 3 days from the date of delivery. Within 3 days.

You Can initiate a return request on the Email provided Above

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Our Return Policy is valid for 3 days from the date of delivery.

Within 3 days, You can initiate on exchange request on the Email provided above. Depending on where you live, the time it may take for your exchange product to reach you may vary.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund

Refund will processed once your return is received and inspected in our warehouse in a maximum of 10 days from the date on which rupos.co.in receives returned goods. we will send you an email to notify you that we have received your return item.

Please note that cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.

Note

You must send a vedio of the original labels and tags intact box. If the vedio is not shared as per the mentioned details we will be not able to cater any further request.
kindly ensure the vedio is clean and the damaged/missing/defective part of the jewelery is highlighted in zoom.

Need help?

Contact us at {email} for questions related to refunds and returns.